Return Policy




All returns must be requested within 7 business days of receiving the order. 

Returns will require authorization prior to returning any packages. In order to receive a return authorization, please submit a returns form at: wholesale@bicicicoty.com

After our Returns Department receives the return form, they will ask you to send pictures of any damaged items. If you have received the wrong ratio, a picture of all six items in one with the size tag showing will be required.

Once our Returns Department has reviewed the form and images, we will determine if you qualify for a prepaid return label. Please make sure to ship back the goods within one week.

If you are unsatisfied with our products for any other reason besides damages, the goods may be returned at your own cost for a full store credit.

Any cancellation prior to shipping must be submitted by the buyer in writing.

Please send us an email at: wholesale@bicicicoty.com

Shipping and handling charges are non-refundable. (Including but not limited to all refused and unaccepted packages) Shortages or damages are not replaceable; we will issue store credit. 

Any damages are not subject to a refund, only store credit. 

Any merchandise you return must be in the same condition you received it and in the original packaging. 

No credits will be granted after 10 days. 



*A 20% Restocking Fee may apply for any unauthorized returns, refused packages, items that are not in their original packaging, or not in the full quantity that was sent. 

*All unapproved returns will be refused

*All sales of discounted/sale items are final